Services

Talent Acquisition & Onboarding

From entry level to senior hires, we can support organisations attract and hire top talent. We also develop or review existing job descriptions and job adverts to remove the administrative burden from you, the employer.

Training can be provided to recruitment managers who are not confident to carry out interviews. We will support every step of what can be a time consuming recruitment process.

Organisations that do not have a Human Resources department can benefit from an outsourced onboarding service for new joiners to ensure they succeed as well as carrying out relevant right to work checks. We offer face-to-face or virtual employee induction as part of the onboarding package.

Performance Management

Once the new joiner has completed their probation, we support in ensuring that all processes are followed for successful completion, extensions or failed probations.

Performance management is a continuous process designed to ensure an individual and their line manager develop plans that allow them to reach their full potential. Depending on your business objectives, we can develop a performance management framework to guide managers in conducting regular reviews, set clear expectations and support development into future roles.

For example, we can a develop performance appraisals process, train your managers so they are equipped on how to conduct 121s, setting objectives, mid and year end review processes.

Learning & Development

The purpose of learning and development is to provide your employees with the required skills and knowledge to grow in their roles, which in turn allows the business to grow.

Our service offering includes:

1. Personal Development: personalised development plans for your employees.

2. Training: conducting training needs analysis and providing bespoke training solutions e.g training managers on best practice, that is, ensuring managers are well equipped and confident to deal with employee issues.

3. Coaching and mentoring: assists employees gain specific knowledge and skills as well as meet their goals.

4. Leadership development: investing in enhancing the capabilities of your leaders will have long-term benefits.

Retention

Given the effort and cost of recruiting and developing your employees, you want to retain them. We offer support with various retention strategies including:

  • employee assistance initiatives
  • equality, diversity & inclusion programmes
  • mental health first aid
  • opportunities for advancement through succession planning and high potential programmes
  • competitive compensation packages

Employee Relations & Termination

We will manage any employee relations issues that arise, from managing investigations to conducting disciplinary and grievance hearings as well as appeal hearings.

Where appropriate, mediation will also be available.

We will also support terminations, that is, resignations; redundancies or dismissals arising from disciplinary processes.

Documentation

We offer employment contracts, application forms and other templates as required.

We will also review or draft policies including but not limited to:

  • Recruitment Policy
  • Flexible Working Policy
  • Absence Management Policy
  • Grievance Policy
  • Disciplinary Policy
  • Whistleblowing Policy
  • Family friendly policies for the following:
    – Wellbeing
    – Maternity leave and pay
    – Parternity leave and pay
    – Adoption leave and pay
    – Shared parental leave and pay
    – Parental bereavement policy and pay
    – Ordinary parental leave
    – Flexible working

These policies will also contain templates to be used.

We will provide a communication plan for rolling out these policies to the management teams and/or the entire organisation.

Other Services

  • Payroll
  • HR Admin
  • Conducting research: surveys, focus groups
  • Providing advice and recommendations for resolving day-to-day issues
  • Formulating strategic plans to meet the company’s objectives
  • Change and culture management
  • Review of systems and processes
  • HR Audit